PulseOximetersPlus.com (hereinafter, “POP”) warrants to the original product or service purchaser (hereinafter 'the Customer') that the POP product or service for which the Customer received this warranty was to the best of POP’s knowledge designed, developed and/or fabricated using all due reasonable commercial care and good manufacturing practices. POP’s product or service shall be free from defects in material and workmanship for 2 years from date of acceptance. POP’s sole obligation under this warranty is to repair or replace the product, at POP's option. POP must be notified in writing of any claim under this warranty within 30-days of any claimed lack of conformity of the product or service. Any insurance and/or shipping costs incurred in returning your POP product for service under the approved Returned Material warranty option are your responsibility. POP will not be responsible for any products lost or damaged in shipment. Warranty Exclusions. Representatives and brokers of POP products or services are not authorized to modify this warranty in any way. This warranty does not cover the following: Products that have been modified, neglected or poorly maintained, misused, abused or involved in accidents or natural disasters. Damage occurring during shipment of the product (such claims must be presented directly to the freight forwarder or shipping company). Damage to the product resulting from improper maintenance or repair, the use or installation of parts and/or accessories that are not compatible with the original intended use of the product, or the failure to follow the product warnings and usage instructions. Damage or deterioration to the surface finish, aesthetics or appearance of the product. The labor costs required to remove and/or refit and readjust the product covered by this warranty. Normal wear and tear to the product. Or, any products for which the Customer does not follow the warranty procedures outlined above.